Job Description

About Bitdeer:

Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations. The Company also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan.

Summary of Role

The Account Manager will oversee client relationships, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.

What you will be responsible for:

• Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
• Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients.
• Project Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
• Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
• Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
• Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.

How you will stand out:

• Significant experience in account management, ideally within the cryptocurrency or blockchain sector. Familiarity with mining operations is a strong plus.
• Bachelor's degree in Business, Finance, or related field.
• Excellent communication and negotiation skills, data analysis capabilities, and proficiency with CRM tools.
• Technical Understanding: Basic knowledge of blockchain technology and crypto mining processes.
• Strong problem-solving abilities.
• Ability to work in a fast-paced, evolving industry

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

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