Job Description

Job Overview

Heritage Bay Golf & Country Club

Position: Bartender
Department: Food & Beverage
Reports To: Restaurant Manager / Assistant Manager / Food & Beverage Director

Job Summary

The Bartender is responsible for providing exceptional beverage service to members and guests by preparing and serving drinks in a professional, efficient, and friendly manner. This position plays an important role in creating a welcoming and enjoyable club experience while maintaining high standards of cleanliness, accuracy, and member satisfaction.

Primary Responsibilities

Service & Member Experience

• Provide prompt, courteous, and professional beverage service to all members and guests.
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with club recipes and standards.
• Greet members by name whenever possible, ensuring a personalized service experience.
• Recommend specialty drinks, wines, or promotions to enhance member satisfaction.
• Take food orders when applicable and communicate with kitchen staff efficiently.

Bar Operations

• Maintain cleanliness and organization of the bar area, including counters, glassware, and equipment.
• Ensure bar is fully stocked at all times — including liquors, wines, beers, mixers, garnishes, and glassware.
• Follow proper cash handling and POS procedures for member charges and receipts.
• Adhere to all alcohol service laws, including checking identification when appropriate.
• Monitor alcohol consumption and report any concerns to management.

Teamwork & Communication

• Work collaboratively with servers, food runners, and management to ensure smooth service.
• Attend pre-shift meetings and stay informed of daily specials, events, and club policies.
• Support special events, banquets, and pool/beverage cart operations as assigned.
• Communicate member feedback, complaints, or suggestions promptly to supervisors.

Cleanliness & Compliance

• Maintain sanitation standards in compliance with club and state health regulations.
• Perform opening and closing duties including bar setup, restocking, and cleaning.
• Ensure all equipment is in proper working order and report maintenance issues promptly.
• Follow responsible alcohol service guidelines at all times.

Qualifications

• Minimum 1–2 years of bartending experience (private club or resort preferred).
• Knowledge of mixology, wines, and spirits.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Current alcohol service certification (TIPS or equivalent) preferred.

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