Customer Service Job at GritR Sports, North Richland Hills, TX

MTE1UHpwa2tlaVQrZEVJcGZkeTc0MVE0SkE9PQ==
  • GritR Sports
  • North Richland Hills, TX

Job Description

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by fielding inquiries, processing orders, verifying payment information and preventing fraud.


The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Experience/interest with Firearms and outdoor sports is a plus!

Compensation: $18.00/hr
Schedule:  Monday- Friday 10am - 6pm.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • Previous experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills



 

About GritR Sports:

GritR Sports is a Outdoor and sporting goods retailer dedicated to providing outstanding customer service and experience to every client.

Our employees enjoy a work culture that promotes team work, autonomy and ability to grow.

GritR Sports benefits include both Paid and Unpaid Time Off, Insurance: Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks.

Employees can also take advantage of a casual dress code, monthly engagement activities and events, and internal job openings for advancements.

Job Tags

Full time, Casual work, Work at office, Monday to Friday,

Similar Jobs

RR Donnelley

Picker/Packer 2 2nd Shift Job at RR Donnelley

 ...continuous training and development of employees and temporary labor. Count and sort various product items. May feed, remove, flex, jog, and stack printed sheets, folded signatures, labels or other in-process product to and from the equipment in the area assigned... 

Smith Clinesmith

Junior Attorney Job at Smith Clinesmith

 ...a recent law school graduate looking to work with experienced attorneys and paralegals who will give you opportunities to further your...  ...attorneys Prepare correspondence and legal documents such as contracts, pleadings, briefs, affidavits, motions, and settlement... 

Ora apps

Salesforce Presales Solution Architect Job at Ora apps

 ...Job Title - Salesforce Presales Solution Architect Remote 6 months contract to hire. Travel to Client sites as needed (expenses paid) Must currently live in WEST, mountain or CENTRAL time zone Key Responsibilities Architect and Design Solutions... 

Cephas Consultancy Services Private Limited

Cardiac Sonographer 46962 Job at Cephas Consultancy Services Private Limited

 ...that truly align with your career path. Together, we are building the future of healthcare excellence. Grow your career as a Cardiac Sonographer with a large health system in Vermont!?? Why you should live in Middlebury, VT: Natural Beauty : Middlebury is nestled... 

Orange Barrel Media

Sales Recruiter Job at Orange Barrel Media

 ...Sales Recruiter Location: Columbus, OH Job Type: Full-Time COMPANY OVERVIEW Orange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 27 of the top markets in the U.S. Since our founding in 2004, OBM...