Customer Service Representative Job at Third Party CS, Fresno, CA

MTF4T3o1b3VkaW40Y0VJb2M5Ky81MWc4SXc9PQ==
  • Third Party CS
  • Fresno, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

MRINetwork Jobs

Paralegal — Civil Litigation Job at MRINetwork Jobs

 ...state and federal). Perform factual and legal research using online databases and public records; prepare research memos and...  ...Westlaw ) and document management platforms. ~ Strong drafting, proofreading, and citation skills; impeccable attention to detail. ~ Advanced... 

Cooper Thomas

Inpatient PTF Coders Job at Cooper Thomas

 ...contracts awarded, Cooper Thomas, LLC, a leading provider of medical coding, auditing, and training services to the Department of Veterans...  ...VA experienced Inpatient PTF Coders with at least 2 years of experience for full-time (W-2) for 40 hours a week or part-time (1099)... 

Compass Group

BARISTA (FULL TIME AND PART TIME) Job at Compass Group

 ...We are hiring immediately for full time and part time BARISTA positions. Location : Capita One Cafe - 801 East Las Olas Boulevard, Fort Lauderdale, FL 33301. Note: online applications accepted only . Schedule : Full time and part time schedules. Days and... 

Mattel

3rd Shift Security Officer Job at Mattel

 ...all our brands, partners, and suppliers. The Team: The Security Officer is part of the Mattel San Bernardino Distribution Center team...  ...entry duties for inbound and outbound tractor trailers or vehicles Screen people entering/exiting through the employee entrance... 

Oriental Desheng (Beijing) Enterprise Management Consulting ...

English teacher Job at Oriental Desheng (Beijing) Enterprise Management Consulting ...

 ...teaching (kindergarten experience preferred) 1. Position: Homeroom teacher, English teacher2. Location: CHAOYANG , HAIDIAN, TONGZHOU,...  ...lessons3. Working as part of a team4. Filling in paper work5. Overseeing a classroom with around 20 children with Chinese teachers.