Job Description

Join the West Michigan International (WMI) team as a 2nd Shift Diesel Technician, where you will be part of a locally owned group of companies renowned for providing exceptional service in the full-service truck dealership industry. With five locations across West Michigan, including Grand Rapids, Holland, Kalamazoo, Lansing, and Muskegon, WMI offers a dynamic work environment with extensive service departments, complete body shops, parts delivery, mobile service trucks, towing, and outstanding customer service. 

Responsibilities

• Diagnose, troubleshoot, and repair brake, air systems, electrical, HVAC, drive train and transmission, engine and exhaust, suspension, and steering issues.
• Engage with external manufacturers and warranty contacts to maximize reimbursement of services.
• Receive annual training from Navistar & Cummins.
• Perform work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
• Communicate with the parts department to obtain needed parts.
• Save and tag parts of the job if under warranty or if requested by the customer.
• Examine assigned vehicles to determine if further safety or service work is required or recommended.
• Communicate with service advisors immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Document all work performed and recommended on the repair order.
• Road test vehicles when required.
• Keep abreast of manufacturer technical bulletins.
• Report machinery defects or malfunctions to supervisors.
• Ensure that vehicles are kept clean and notify service advisors immediately of any changes in the appearance or condition of the vehicle.
• Keep the shop area neat and clean.
• Maintain and be accountable for all dealership-owned tools and manuals, returning them to the proper place and in the same condition as when received.
• Understand, keep abreast of, and comply with federal, state, and local regulations, such as hazardous waste disposal and OSHA Right-to-Know.
• Operate all tools and equipment in a safe manner.
• Report any safety issues immediately to management.
• Perform other tasks as assigned.

Qualifications

• Minimum of 2 years of experience as a Diesel Technician.
• Must obtain and maintain State of Michigan HDT repair certifications.
• ASE certification preferred but not required.

Benefits

• $2,500 Sign On Bonus
• Medical and Dental Insurance
• 401K Plan
• Paid Time Off
• Onsite Chiropractor Program
• Growth Opportunities within the Company
• Family-owned and operated
• Health and wellness programs
• Uniforms provided
• Highly productive shop
• Career advancement opportunities, promote from within
• ASE and state certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands-on and web-based training
• Clean and professional work environment
• Competitive hourly wages and commission structure

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