Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

Join our dynamic team at Eureka 89 as a Dining and Events Coordinator ! In this hands-on, fast-paced, customer-driven environment, you will oversee the administration of dining and event bookings, plus manage private dining clients. Your proactive approach and meticulous attention-to-detail will ensure our guests receive an exceptional experience in line with our company values. This is a  full-time position, commencing May 2025 or earlier (depending on the successful candidate’s availability).

Your duties will include:

• Managing dining and private event enquiries, including bookings and guests’ special requests.
• Collaborating with Operations and Sales & Event teams to enhance guest experience and ensure timely event management.
• Attending weekly meetings to meet targets and assist with administrative tasks for smooth office operations.
• Handling marketing asset management, update the Eureka 89 website, and complete end of month reporting.

A standard working day is expected to be 10:30am – 6:30pm any of the seven days of the week, and you may be required to work on weekends and gazetted public holidays. Flexibility may be required to allow for business necessities.

If you are ready to take on this exciting role and contribute to creating memorable dining experiences, we would love to hear from you!

Requirements

About You

• Highly organised with a keen eye for detail.
• Outstanding written and verbal communication skills, with high fluency in English.
• Customer-centric mindset, with a passion for delivering exceptional guest experiences.
• Able to thrive in a collaborative team environment.
• Able to demonstrate initiative and be adaptable.
• A positive “can-do” attitude.
• Entitlement to work in Australia.

Qualifications

• Minimum of 12 months' experience in dining operations or a dining administration role.
• Proficient in Microsoft Office products.
• Familiarity with external reservation systems such as Seven Rooms and Ivvy is essential.
• Basic knowledge of WordPress is highly desirable.

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

_ To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. _

_ Applications will close on Sunday 20th April 2025, so don't wait, apply now! _

Benefits

As a Journey Beyond employee, you'll enjoy:

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

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