Event Sales | Wedding Manager | August 1st Start Date Job at Hyatt, Austin, TX

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  • Hyatt
  • Austin, TX

Job Description

Summary

The Driskill Hotel opened its doors in 1886 as one of the most luxurious Texas hotels of the time. Since opening, the hotel has been an integral part of the city of Austin and the State of Texas. The Hotel has a rich history of hosting many high-profile events and weddings. The Driskill joined the Hyatt family of hotels in 2013 and is a benchmark for the Unbound Collection by Hyatt.


The Wedding Manager must have a passion for weddings, an ability to develop strong relationships with couples, understanding their vision and creatively executing their important event. This position is responsible for selling, planning, coordinating, and executing weddings. This role involves liaising with clients, vendors, and internal departments to ensure an exception and seamless experience creating an unforgettable event that meet and exceed expectations. The Wedding Manager oversees the entire wedding planning process from initial inquiries to the final execution, ensuring the highest standards of service and hospitality.


Key Responsibilities:


Client Relations & Sales:

  • Serve as the main point of contact for couples, understanding their vision, preferences and budget.
  • Conduct venue tours showcasing the Driskill’s historical charm and tailored wedding packages.
  • Close sales with prospective clients.
  • Collaborate with clients to craft customized wedding experience that reflect their vision and style.


Wedding Planning & Coordination:
• Plan and coordinate all aspects of the wedding, including venue setup, catering, décor, entertainment, vendors and logistics.
• Develop detailed event orders, resumes, and timelines. Be present for pre-event, menu and resume meetings, to ensure flawless execution interdepartmentally.
• Oversee day of coordination with vendor arrival, banquet setup, entertainment, and effectively address any last-minute changes to ensure events uphold the prestige and excellence synonymous with The Driskill name.


Vendor & Supplier Management:
• Collaborate with external vendors, including florists, decorators, photographers, entertainment, and rental companies.
• Build relationships with local vendors – florists, planners, photographers, musicians, etc., to assist with meeting the client’s vision and expectation for each event
• Negotiate contracts and ensure vendors adhere to the hotel's quality expectations.
• Manage delivery schedules and setup requirements with all service providers.


Budgeting & Financial Management:
• Assist clients in managing their wedding budget and providing cost-effective solutions.
• Monitor booking pipelines and revenue targets, providing regular sales reports and forecasts
• Prepare event proposals, itemized pricing estimates and contracts.
• Manage client’s wedding-related expenses and deposit schedules to ensure payments are processed on time.


Guest Experience & Hospitality:
• Ensure a warm and welcoming experience for the couple and their guests from site visit to event execution.
• Manage guest accommodation bookings, special requests, and VIP arrangements.
• Handle any guest concerns or special needs with professionalism and care.


Marketing & Promotion:
• Work with the sales and marketing team to promote wedding services through social media, brochures, and online platforms.
• Represent The Driskill Hotel at bridal shows, exhibitions, and networking events to generate qualified leads and build new vendor relationships.
• Stay updated on wedding trends and create innovative packages to attract new clients.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• At least two years prior experience as a Wedding or Event Manager in a luxury hotel or wedding planning company.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent interpersonal and communication skills with a customer-focused approach.
• Refined written and verbal communication skills required
• Ability to manage high-pressure situations and make quick decisions.
• Creative mindset with an eye for detail and aesthetics.
• Knowledge of wedding customs, traditions, and cultural requirements.
• Prior experience selling and meeting a quota required
• Understanding of contract negotiation and interpretation
• Knowledge of space set-ups and capabilities with ability to maximize revenue of event spaces
• Degree/Diploma in Hospitality Management, Event Planning, or a related field is a plus
• Strong understanding of Microsoft Office Suite (Word, Excel, etc.) required
• Prior experience with Envision Sales System, a plus

Job Tags

Full time, Contract work, Local area,

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