Job Description

Pharmacy Technician/Customer Service

Are you a customer-service oriented person excited to work in a pharmacy dedicated to providing excellent patient care? On-Site Rx, Inc. is looking for a  Pharmacy Technician  to join our dedicated team and no experience is required !

Chesapeake Public Schools Pharmacy, powered by On-Site Rx, has an exciting opportunity for a dependable and caring Pharmacy Technician to work full-time up to 40 hours per week in Chesapeake, Virginia (Deep Creek Location). The pharmacy is open Monday – Friday, 8:00am - 5:00pm and Saturday 8:00am - 1:00pm. The pharmacy hours are conducive to a healthy work-life balance, allowing you to be home in the evening and every Sunday. This unique work environment comes with an opportunity for career growth and development. This position also offers a generous benefits package .

On-Site Rx was established in 2008 and offers a unique and innovative setting. We provide corporate pharmacy services for larger employers on or near their campus. The setting is similar in feel and operation to an independent retail pharmacy. These pharmacies provide services only to employees and their dependents who work for Chesapeake Public Schools Pharmacy. No outside insurance coverage is accepted – meaning issues with insurance coverage are limited.

Job Purpose

The Pharmacy Technician plays a crucial role in pharmacy operations, assisting pharmacists in preparing and dispensing prescription medications, ensuring the accuracy and safety of medication orders, and providing exceptional customer service to our clients and patients. This position requires excellent customer service skills, attention to detail, and the ability to work effectively in a team-oriented environment while adhering to all applicable compliance laws and regulations.

Essential Duties and Responsibilities

• Medication Dispensing: Accurately and efficiently fill prescription orders, ensuring the correct medication, dosage, and labeling, while maintaining confidentiality and adhering to regulatory requirements.
• Patient Care: Assist patients and healthcare providers with prescription inquiries, providing information on medication usage, potential side effects, and drug interactions.
• Inventory Management: Monitor and maintain appropriate stock levels of medications and supplies, performing inventory counts and restocking, as necessary.
• Pharmacy Operations: Operate and maintain pharmacy equipment, such as automated dispensing systems and compounding equipment, ensuring proper functioning and cleanliness.
• Prescription Data Entry: Enter prescription information into the pharmacy management system accurately, verifying insurance and patient information.
• Quality Assurance: Perform quality checks on filled prescriptions and maintain accurate records, addressing any discrepancies or issues promptly.
• Compliance: Adhere to all pharmacy laws and regulations, including HIPAA, FDA, and DEA guidelines, to ensure the safety and confidentiality of patient information and medications.
• Collaboration: Collaborate with pharmacists and other healthcare professionals to provide comprehensive patient care and resolve medication-related issues.
• Customer Service: Provide exceptional customer service by addressing patient inquiries and concerns, demonstrating empathy, and maintaining a professional and courteous demeanor.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent
• Strong attention to detail
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Proficiency in computer systems
• Ability to work independently and as part of a team
• Problem-solving skills
• Adaptability in a fast-paced healthcare environment
• Integrity and trustworthiness
• Compassion and empathy
• Dependability and punctuality
• Ability to maintain patient confidentiality
• Professionalism and strong work ethic
• Valid driver’s license and auto insurance

Preferred Qualifications

• Current Pharmacy Technician license or PTCB certification
• Prior pharmacy or healthcare experience
• Proficiency in pharmacy software
• Understanding of medical and pharmaceutical terminology

Physical Conditions & Requirements

Work is primarily conducted in a retail pharmacy setting, which includes standing for extended periods. Exposure to various medications and healthcare equipment. Interaction with patients and healthcare professionals. Ability to lift and carry boxes or containers of medications and supplies (up to 25 pounds). Manual dexterity for handling medication containers, labels, and pharmacy equipment. Visual acuity for reading small print on prescription labels and using computer screens.

We are committed to providing our employees with a strong and healthy work life balance and will support you in achieving this by offering:

• Depending on experience, pay starts at $17.75 for non-certified applicants and $18.75 for certified pharmacy technicians.
• We train and pay for your first certification exam.
• Your evenings are free!

• No work on Sundays!
• Medical, dental, vision insurance
• Employer paid Telemedicine
• 401(K) with 4% matching contribution and immediate vesting
• Paid time off (PTO)
• 10 paid holidays per year
• Employer paid Short and Long-Term Disability
• Employer paid Group Life and AD&D insurance

On-Site Rx, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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