Job Description
Home Maintenance Service Technician
The Honey Do Service, Inc. is a trusted home repair and improvement service provider in the communities of Spring Hill, Thompsons Station, Franklin, Brentwood, College Grove, and Columbia. Celebrated for our commitment to superior quality, professionalism, and client service, we seek team members who value a workplace culture that promotes opportunity for all team members to win, grow and contribute.
The Home Maintenance Service Technician is a Full-Time, Hourly, Client Service Team position starting at up to $28/hour. Wage increase review at 60 Days.
Opportunities to earn more based on Key Performance Indicators (KPIs), Quarterly and Annual Performance Reviews.
Starting compensation also includes a gas card with monthly fuel allowance, Home Depot discount and Holiday Pay.
Eligibility for Company Vehicle and Benefit Participation at 60 Days.
401k plan eligibility at 12 months.
Why Join Our Team?
- No More Long Hours. Service Team schedule is Monday-Friday, 7:30 AM-4:30 PM. No weekends. No overnight travel. We take care of the marketing, estimating, scheduling and business so you can focus on what you love.
- Reliable Income. Steady, year-round work. Earn consistent, competitive weekly pay.
- Work-Life Balance. Predictable weekday hours. Time for family and personal life.
- Professional Growth and Support. We invest in our team, provide opportunities to develop skills, and support career advancement.
Job assignments are typically scheduled one – sometimes – two weeks in advance.
Skills Needed for Success
- Minimum 10 years of verifiable experience in home repairs and client service.
- Effectively communicate with team members, management and clients
- Strong self-direction, leadership and client relationship capabilities.
- Strong work ethic with consistent reliability, punctuality, cleanliness and
- Excellent interpersonal and public speaking skills
- Strong decision-making and problem-solving skills
- Excellent written and verbal communication skills
- Works well under pressure and meets tight deadlines
- Highly computer and smart phone literate with maturity to use as appropriate
- Fantastic organizational and time management skills
- Meticulous attention to details
- Superior quality standards and cleanliness on work performed
- Motivation to continuously learn and improve to maintain skills and productivity.
- Demonstrated trade skill mentorship abilities
- Trusted, positive relations with public, clients, co-workers and managers.
Tactical Work
- Make every client feel they are your most important client
- Provide an amazing experience for the client on every job.
- Create new business opportunities while also completing required work in organized, quality-controlled manner to each client’s ultimate satisfaction.
- Identify the appropriate way to satisfy client needs through the various services and offerings provided by The Honey Do Service, Inc. Present options.
- Inspect client home and project work area to identify preventive maintenance, repair and replacement opportunities that will benefit the client.
- Ensure all appropriate tests and quality checks are performed and documented during and at completion of all assignments.
- Leave client’s home better than you found it.
- Mentor Service and Apprentice Service Technicians on trade skill development
Position Specific
- Represent yourself consistent with The Honey Do Service, Inc. standards for punctuality, experience and appearance.
- Serve as main contact with client and Honey Do Service, Inc. management.
- Set the example for company expectations for client project process
- Follow pre-, production and post-production checklists for all jobs.
- Conduct client walkthroughs at the beginning and end of each assignment
- Take before, during and after photos on all assignments.
- Communicate all information to client so they can make informed decisions.
- Lead client projects as assigned and directed
- Perform all work with accuracy and attention to detail.
- Responsible for organization, efficiency and completion of job assignment tasks.
- Be knowledgeable and perform all requirements for work agreements.
- Evaluate, communicate tasks not specified in contract. Identify how to satisfy.
- Review, comprehend, and administer digital and printed contracts.
- Collect payment for job assignments.
- Responsible for maintenance and upkeep of personal and company owned tools.
- Maintain minimum required tools on personal/company vehicle.
- Perform all duties as assigned.
- Attend all safety and mandatory company meetings.
- Understand all company policies and procedures.
Job Tags
Hourly pay, Weekly pay, Holiday work, Full time, Contract work, Apprenticeship, Work from home, Weekday work, Monday to Friday,