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Job Description

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Journey Counselor will partner with our field staff and leaders to provide the best support to the patients that we serve.

With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

Our high value rewards package:

• Up to 22 paid holiday and personal days off in year one
• DailyPay: Access your money when you want it!
• Industry-leading 360 You ™ benefits program
• Company paid emotional health and wellness support for you and your family
• Adoption assistance
• Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

• Manage Journey patient census and referrals for the assigned area from Journey candidate list, Journey Administrative Assistant, Customer Service, Clinicians, and other sources 
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers 
• Make initial phone calls to all new Journey referrals to schedule home visits as well as follow-up calls to maintain contact with the patient and assess patient decline 
• Conduct patient visits for the purpose of building relationship with the patient and/or family and in-depth discussion of the hospice benefit when appropriate 
• Maintain Journey patient charts, documenting all Journey visits and contact in Journey Visit/Phone call notes or as Coordination notes when applicable 
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs 
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care 

We are looking for a compassionate Journey Counselor with:

• High school diploma/GED required 
• Bachelors Preferred 
• Prior home healthcare or relative work experience in the healthcare industry preferred 
• Understanding of the hospice philosophy preferred 

Questions? Call us at (888) 444-0454.

We are an equal opportunity employer and value diversity at our company.

NOTICE :

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Residential Home Health and Residential Hospice is an Equal Opportunity Employer

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