Job Description

Imaging Scheduler Center for Primary Care Who we are: For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. The physicians, healthcare professionals, and support team at our 9 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action. What our employees say: At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belonging. Learn more about CPCs culture and Great Place to Work Certification by clicking on the link below: Working at Center for Primary Care | Great Place To Work(r) Benefits for you and your family: Coverage that cares for body, mind, and spirit. Retirement plan with generous employer match and profit sharing. Mental Health Support Services. PTO and Paid Parental Leave. Scheduled Bonuses. Imaging Scheduler Reporting to the Imaging Manager, the Imaging Scheduler is responsible for serving patients by scheduling imaging exams accurately and efficiently. Key Responsibilities: Essential Functions Responsible for efficient and accurate imaging procedure scheduling in EMR. Demonstrates, through behavior, Center for Primary Cares Mission Statement. Coordinates with referral specialists to ensure proper authorization/precertification is obtained prior to procedure. Provides imaging prep instructions to include dietary restrictions and exam specific preparations to patients. Maintain the efficiency of the schedule by scheduling patients in the next available time slot as well as ensuring time requirements for each imaging procedure is met. Effectively communicates with patients, families, healthcare staff and physicians. Reviews and evaluates scheduled appointments for completeness, and type of test ordered. Communicates scheduling concerns or problems to Imaging Supervisor. Maintains patient confidentiality at all times; adheres to all HIPAA guidelines. Promotes positive public relations to patients, visitors, families, physicians, and others. All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity. Qualifications for Success: Education, License/Certification, and Experience Requirements Education: High School Diploma or GED required. Licensure, Certification, or Registration Required: Must have or be able to obtain CPR Certification within 6 months. Experience: Prior experience using computer software, preferably electronic medical records. Prior experience with customer service, medical terminology, and Imaging scheduling preferred. Knowledgeable of electronic medical record system. Knowledge of Imaging Procedures and appropriate prep for the scheduled procedure. Knowledge of Insurance Verification, Pre Authorizations, and Pre-Certifications. Ability to Type. Ability to identify emergent medical situations. Ability to effectively function in a fast-paced, time-sensitive work environment. Demonstrate positive customer service skills. Ability to work independently and in a team environment. Effective verbal and written communication skills. Attention to Detail. Conduct And Behavior Standards: Employees must conform to all Center for Primary Care organizational and departmental policies and procedures including but not limited to: * Mission * Vision * Values * Standards of Conduct as outlined in the Employee Handbook. * Establishes and maintains a history of regular attendance. * Makes appropriate use of PTO and observes department call-in procedures for absence. * Establishes and maintains punctual work habits. * Exhibits timely arrival and departure and dependable time habits including meal and other breaks. * Attends and participates in mandatory training/meetings, as required. Additional Job Details: Work Setting: On-site Job Type: Full-Time Schedule: Monday-Friday Compensation: Market competitive base pay, commensurate with education and experience. Center for Primary Care is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. Center for Primary Care is a Drug-Free Workplace employer.

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