Inbound Phone Sales Representative Job at A Place For Mom, Seattle, WA

MTFwT3lwNGdleVQrY1VVa2Q5Szg0RmcvSWc9PQ==
  • A Place For Mom
  • Seattle, WA

Job Description



 A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

 Our employees live the company values every day:

  Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.

Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow.

Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team.

Win The Right Way : We see organizational integrity as the foundation for how we operate.

  Embrace Change : We innovate and constantly evolve.

Job Description



What you will do

  • Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
  • Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
  • Conduct in-depth initial consultation calls with families
  • Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
  • Act as the liaison between families and senior housing communities or care providers

 

What will make you successful:

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.

Qualifications

  • Two or more years of experience in inside sales/inbound call center 
  • History of exceeding sales targets
  • Ability to multitask; simultaneously talk on the phone and take notes on the computer
  • Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
  • Successfully complete new hire training program

Additional Information



Schedule

You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

Compensation

  • Base Salary: $45,760 ($22.00 an hour)
  • On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
  • Benefits: 
    • 401(k) plus match
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • Paid Time Off
    •  

All candidate information will be kept confidential in accordance with EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit  .

 

#LI-CM1

#LI-Remote

Job Tags

Hourly pay, Holiday work, Full time, Remote job, Home office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

LaSalle Network

Area Human Resources Director Job at LaSalle Network

 ...Due to growth, they are seeking a Area Human Resources Director to oversee multiple facilities...  ...ability to build relationships at senior levels as well as deeper into the organization...  ...connect top talent with opportunities, from entry-level positions to the C-suite. With... 

Piedmont Healthcare Inc.

Transplant/LVAD Evaluation Coordinator Job at Piedmont Healthcare Inc.

 ...in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications... 

Titan Placement Group

Licensed Clinical Social Worker (LCSW) Job at Titan Placement Group

 ...Licensed Clinical Social Worker (LCSW) Licensed Clinical Social Worker needed in Heppner, OR. Titan Placement Group invites you to explore an opportunity in a city is best known for a quiet place whose rolling hills and Blue Mountain Scenic Byway make for fantastic... 

NTT DATA

Cloud DevOps Engineer-Must have Top Secret Clearance Job at NTT DATA

 ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud DevOps Engineer-Must have Top Secret Clearance to join our team in Fayetteville, North Carolina (US-NC), United States (US). As a DevOps... 

Eventlink Group

Remote Customer Support Data Entry Rep (Work From Home) Job at Eventlink Group

 ...motivated individuals to join our growing remote team. This is a work-from-home position where youll help with simple customer support and...  ...ll Be Doing Sending and responding to messages (text/email/chat) Confirming interest from applicants or customers Entering...