Job Description

**_THE BRAND HUSTLER_** is a fast-moving, results-driven startup helping entrepreneurs build standout brands through launches, events, and experiences. Our culture is rooted in ownership — everyone on our team thinks like a founder, moves with urgency, and takes pride in executing at a high level. We celebrate wins loudly, learn fast, and never wait for perfect to act.

**✨ The Role:**

**The Launch Operations Coordinator (LOC)** is the architect and executor behind every launch, event, and live experience within The Brand Hustler ecosystem — from virtual bootcamps and challenges to our signature in-person tour and Brand Takeoff. You’ll ensure every launch runs like clockwork, leveraging data, checklists, and cross-team coordination to drive seamless execution and next-level outcomes.

**Mission:** Keep the launch machine running — from pre-launch prep to post-launch reporting — ensuring every experience is delivered on time, on brand, and on target.

* Manage end-to-end logistics for all launches (virtual + in-person)
* Build and maintain launch timelines using Monday.com
* Execute operational tasks: registration setup, link testing, tech checks, workbook uploads, deliverable distribution
* Partner with CEO & Logistics Manager for physical event setup, attendee materials, and check-in
* Monitor real-time data: show-up rates, upgrades, sales
* Maintain a Launch Performance Tracker for every event
* Record and report on: registrations, attendance, conversions, ticket claims, follow-up data
* Deliver post-launch reports (wins, bottlenecks, lessons, metrics) within 72 hours
* Analyze performance and propose process optimizations
* Act as the main point of contact for all launch-related deliverables
* Communicate weekly progress and KPI snapshots to the CEO and team
* Coordinate with design/copy for timely asset and email delivery
* Collaborate with EA for scheduling, speaker comms, and uploads
* Keep Google Drive folders organized (replays, assets, workbooks, photos)
* Manage material version control, ensuring only approved versions go live
* Oversee attendee post-event access (replays, bonuses)
* Update/format digital workbooks; coordinate with design for print
* Manage all **pre-event logistics remotely**: attendee lists, check-in systems, badge/workbook files, and shipment of materials.
* Coordinate virtually with the **Logistics Manager and on-site assistants** during live events to monitor registration, ticket levels, and attendance data in real time.
* Support **post-event wrap-up**: survey distribution, data collection, and uploading photos/assets to Google Drive.
* _Optional:_ For team members able to travel internationally, on-site support opportunities may be offered with travel fully covered.
* Assist with **design coordination** for event materials such as workbooks, agendas, handouts, and signage.
* Format and proof event documents using pre-approved templates in Canva, Google Docs, or similar.
* Support **name tag creation**, including copying attendee names from spreadsheets into printable templates.
* Coordinate with the Logistics Manager and vendors for print orders, shipping, and delivery tracking.
* Assist with **vendor communication** (e.g., caterers, printers, shippers) to ensure timelines and quality are met.
* Maintain inventory and version control of all physical and digital event materials.

**⏰ Hours & Compensation**

**Off/Low Season:** 8–12 hrs/week (SOP updates, early prep)

**Launch/High Season:** Up to 25 hrs/week (full event prep, execution, follow-up)

**Event Weeks:** Up to 30 hrs/week (including evenings/weekends as needed for real-time support)

**_Growth: As our launch cadence and company scale, hours, rate, and responsibilities will expand for high-performing, ownership-minded team members._**

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