Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

MGx0TXlwa2hlaW41ZFVJdmNkMis1bFE1TGc9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Flexible hours, Afternoon shift,

Similar Jobs

Labor Finders

Demolition Worker Job at Labor Finders

 ...We are seeking 2 experienced, hard working and punctual Demolition Workers for a temporary position that will last approximately 2-3 months. This position involves dismantling structures and removing debris as well as assisting with preparation for new construction... 

Mondrian

Cluster Revenue Manager Job at Mondrian

 ...Reporting initially to our Director of Revenue, you will lead the strategy to maximize room revenue through the management of room inventory, pricing, market segmentation...  ...Distribution system and tools across departments at the hotel. Chair the weekly Revenue Meeting for your... 

Easy Games

Unity Software Engineer Job at Easy Games

 ...About Us Easy Games is a independent game development studio building multiplayer games. We are a small team with a massive audience...  ...features Working with artists, designers, and other developers Owning entire aspects of the gameplay experience Creating... 

All A-V Services

Audio Visual Technician Job at All A-V Services

 ...All A-V Services is on the lookout for an enthusiastic and experienced Audio Visual Technician to become a vital member of our growing team. As an Audio Visual Technician, your primary responsibility will be to ensure the seamless setup, operation, and maintenance of a... 

Think Tell Junction

Public Relations Coordinator Job at Think Tell Junction

Job Ad: Public Relations Coordinator Think Tell Junction (San Antonio, TX)Job Title Public Relations CoordinatorCompany: Think Tell JunctionLocation: San Antonio, TXSalary: $17 - $23 per hourJob Type: Full-TimeWork Type: In-person (strictly on-site)About Us...