Job Description

Office Manager

The Kaplan House (Manhattan) provides therapeutic and support services to adolescent’s ages 17–21-year-olds who are referred to us through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues. Kaplan House offers an extensive independent living skills program, including vocational preparation, and educational services that assists youth towards reaching independence.

POSITION OVERVIEW:

The office manager plays a critical leadership role in creating a fully operational, smooth-running facility at Cedar Knolls House. They are responsible for leading their team in providing exemplary program support and building relationships with the community, clients, and staff. They support the program leadership in a manner in which encourages positive growth.

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):

· Supervise and provide training to all clerical staff and porters; manage workflow.

· Perform regular evaluations and recommend promotions or changes of assignments for apportioned staff.

· Oversee Daily Census and ensure that agency's billing policies and procedures are being adhered to.

· Monitor, distribute, replenish, and reconcile monthly the petty cash and pay card statements for the program and do so accurately and with evidence of accountability.

· Implemented and oversees an inventory tracking system which allows for constant review of purchase patterns as well as staff and client needs.

· Submit all PAF’s and HR related forms in a timely fashion.

· Maintains forecasted weekly schedules in Dayforce.

· Oversees the maintenance and repairs of vehicles to the program.

· Oversees and tracks the operations of information technology in regard to functioning, repairs, installation, etc.

· Liaison for program and Facilities.

· Provide secretarial support to the Division director and other management staff members, especially in confidential matters. The office manager is responsible for using great discretion when it comes to working side by side with the management team at both sites.

· May be called upon to perform any of the tasks normally associated with his/her subordinates.

· Functions directly as director’s assistant in day-to-day operations

EDUCATIONAL / TRAINING REQUIRED

· BA preferred

OTHER REQUIREMENTS:

· Minimum of three years of related work experience, including some supervision.

 

PAY AND HOURS: $30 per hour for 35 hours per week

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

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