Job Description

About Decagon
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil , and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About The Role
Decagon is looking to hire our first People Operations team member to build and scale our people processes, ensuring a best-in-class employee experience. In this role, you will partner closely with Leadership and key stakeholders to develop and execute HR strategies that support a high-performance culture. You will own the end-to-end people operations function, from onboarding and benefits administration to performance management and compliance.
You May Be a Good Fit If You
Have 4+ years of experience in People Operations or HR in a high-growth startup or fast-paced environment.
Have experience building and optimizing onboarding, benefits, and performance management programs.
Understand how to partner with leadership to develop people strategies that align with business goals.
Are passionate about fostering a culture of engagement and high performance.
Even Better If You
Have deep knowledge of HR compliance, labor laws, and best practices.
Are highly data-driven, leveraging people analytics to drive strategic decision-making.
Have experience implementing and managing HR systems and tools.
Are proactive and solutions-oriented, able to thrive in ambiguity and build from scratch.

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People Operations Job at Decagon, San Francisco, CA

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