Project Manager Job at Totara Learning Solutions, Remote

MTFsS3pKb2pjeS93Y1VJc2ZOSzc1bE02THc9PQ==
  • Totara Learning Solutions
  • Remote

Job Description

At Totara, our strength is the efficiency with which we deliver innovative products and support to our customers. We are setting the standard for success in our industry. To help us continue our growth, we're seeking an experienced project manager. This position will be responsible for managing projects, supporting and empowering our partner relationships along with leading our business analysis initiatives in our Application Management Services group. As an ideal candidate, you have proven project and customer management success experience in a high growth setting. Your technical planning, management and customer services skills are industry leading and you enjoy pushing innovative boundaries. You will support new levels of customer management services, onboarding and support that drive faultless execution and quality at Totara Learning Inc.

Critical Responsibilities :

  • Lead and manage the new customer onboarding experience and process
  • Understand and document engagement requirements
  • Meet with internal and external stakeholders to ensure goals and requirements of customer solutions and support needs are met
  • Support new business initiatives
  • Successfully manage the Totara configuration methodology along with documentation and testing
  • Develop strong, trusted relationships with customers to drive NPS results
  • Contribute ideas and approaches to growth strategies

Required Skills:

  • 5 plus years of experience managing customers in the learning or talent development market sector
  • Knowledge of current talent development market trends
  • Strong written & verbal communication skills
  • Demonstrated ability to manage customer onboarding initiatives and teams including defining scope and budget, schedules, resources, and reporting
  • Superior interpersonal skills
  • Ability to perform as a leader, team member and individually
  • Strong team building and collaborative skills
  • Ability to lead in a fast paced and demanding environment
  • Strong technical aptitude, organizational and presentation skills
  • Proven flexibility and ability to contribute to customer success and organizational goals

Qualities of Success:

  • Creativity and flexible, responding quickly to evolving markets and opportunity challenges
  • Accountable and committed to achieving target goals with integrity and fearlessness
  • Entrepreneurial and prepared to ignore the mediocre and target the highest levels of success
  • Hunger to learn about Totara Products and become an evangelist
  • No excuse demeanor, finding solutions to achieve target goals in any market environment

Benefits and Perks:

  • Enhanced Parental Leave
  • Private Health Insurance Cover
  • Professional Development Opportunities
  • Annual Wellbeing Allowance
  • New Joiner home working set-up allowance
  • Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve

This position reports to the Senior Director of Customer Success and is a full time, fully remote career opportunity that requires applicants to be US citizens and live in the United States. Some travel may be required.

Job Tags

Full time, Work from home, Live in, Flexible hours,

Similar Jobs

Jovie of NC OH VA

Back Up Nanny - Guaranteed Hours Job at Jovie of NC OH VA

 ...available, working from 3 - 7 days a week, resulting in 20-40 hours per week. We find work that fits your schedule, whether your schedule...  ...we can, whenever you need us. Our Sitters Love Our: Flexible Hours. Enter your availability into our mobile app and edit it... 

Inspired Education

Bilingual (Spanish/English) Substitute Teacher - Floater Job at Inspired Education

 ...The Learning Depot The Learning Depot is seeking a Bilingual (Spanish/English) Floating Substitute Teacher to support our classrooms and provide high-quality care and education to our students. This flexible role allows you to step into various classrooms as needed... 

Openkyber

Salesforce Technical Lead Job at Openkyber

 ...Experience: 5+ years of Salesforce CRM experience as an architect, or a combination of architect and implementor utilizing Public Sector Solutions cloud. Expert-level understanding of the Salesforce product suite. Understanding of systems architecture and... 

LGL Technologies

Salesforce Developer Job at LGL Technologies

 ...Job Title: Salesforce Developer Location: Hybrid Onsite (TX/NY/NJ/VA/IA/PA/GA/OH/MN/AZ/NC, etc) Employment Type: Contract Job Description : We are seeking a skilled Salesforce Developer to design, develop, and support customized Salesforce solutions... 

Metro One Loss Prevention Services Group (Guard Division), I...

Security Supervisor Job at Metro One Loss Prevention Services Group (Guard Division), I...

Security Supervisor Have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity youve been looking for! About Us: At Metro One LPSG, we are reshaping the security industry with a dynamic...