Job Description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Patient Shuttle Driver is responsible for safely transporting patients and visitors to and from various locations on facility grounds or designated off-site locations. The driver will assist patients with boarding and disembarking, including helping with wheelchairs or other mobility aids. Safety  is a priority, and the driver must adhere to company policies, procedures, state laws, traffic laws, and safety regulations to ensure the well-being of all passengers. 

The driver will conduct regular checks on the shuttle vehicle, ensuring it is in good working condition, cleaning it, disinfecting it, and reporting any mechanical issues. Professionalism and compassion are key when interacting with patients and visitors. The driver will coordinate with hospital staff and affiliated partners to ensure timely transport for appointments, emergencies, and other needs.

The driver will operate a vehicle equipped with wheelchair tie-downs, lifts, and/or ramps. The role may require lifting heavy loads, depending on patient needs, and performing tasks such as climbing, kneeling, stooping, bending, twisting, and reaching at various levels. The driver must be able to work on uneven surfaces and maintain patient confidentiality in compliance with HIPAA regulations. Additional duties may be assigned by management to support department operations.

Qualifications

The Patient Shuttle Driver must possess a valid Minnesota Commercial Driver's License (CDL) with a passenger endorsement and a clean driving record. A Medical Examiner’s DOT certification is required, and the driver must be registered in the Drug and Alcohol Clearinghouse. The driver must have and maintain a valid driver’s license and an acceptable driving record in accordance with Mayo Clinic policy, or the driver must obtain the necessary certifications within 3 months of hire. Previous experience as a commercial bus driver or in a healthcare setting is preferred. The driver must be familiar with traffic laws, safety regulations, and organizational guidelines to ensure passenger safety. Strong communication and interpersonal skills, along with a compassionate and professional attitude, are necessary. The driver must also be proficient in English, with the ability to read and write clearly for communication and record-keeping.

The ability to remain calm in emergency situations is required. Flexibility in working hours, including early mornings, evenings, and some holidays, is expected. A high school diploma or GED is required, and additional training in patient transport is a plus.

Exemption Status

Nonexempt

Compensation Detail

$18.07 - $24.26 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 10am - 7pm

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Shelly Weir

Job Tags

Holiday work, Full time, Flexible hours, Afternoon shift, Early shift, Monday to Friday,

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