Reporting organizationally to the Head of Hospitality Operations, the Project Management and Integration Specialist will be a key member of the FIFA26 Hospitality team, working in close collaboration with the Ticketing & Hospitality Department and other key individuals responsible for providing full support for the successful implementation of Hospitality project, as well as other projects for the FIFA World Cup 2026™. The Project Management and Integration Specialist will play a crucial role in supporting project teams and ensuring the smooth communication between the Hospitality department, the Official Hospitality Provider as well as with other functional areas which support the delivery of FIFA’s Hospitality program. He/she will also provide operational and administrative support in planning venue visits, trainings and workshops.
The main responsibilities and oversights of the Project Management and Integration Specialist for the FIFA World Cup 26™ include:
• Administrative tasks of the Hospitality department, including keeping minutes, action lists and meeting agendas.
• Coordinate and schedule meetings, conferences, and appointments for the hospitality project team.
• Establish and maintain an efficient documentation flow within the Hospitality Department.
• Prepare and maintain project documentation, including agendas, meeting minutes, and progress reports.
• Maintain effective information and file exchange flow, archiving important documents as needed.
• Develop and deliver training materials for the Hospitality team and conduct necessary training and readiness exercises.
• Organize workshops, including logistics such as travel, accommodation and other related items.
• Collaborate with cross-functional teams to ensure effective project execution
• Manage and maintain project documentation and files with accuracy and confidentiality.
• Contribute to overall project management and knowledge management initiatives, including event debriefs and documentation activities.
• Assist in delivering post-event assessments, offering insights to evaluate hospitality success and recommend improvements for future tournaments.
• Serve as a central support role at Tournament Headquarters during the event.
• Prepare knowledge transfer processes between the FWC26 and other FIFA tournaments
Education & Qualifications
• Bachelor's degree in business administration, project management, or a related field (or equivalent experience).
• Team Player, willing to work to tight timelines.
• Solution oriented.
• Positive attitude, patience and persistence.
• Ability to prioritize and handle large workload efficiently at peak times.
• Ability to work under pressure and stress.
• International, cross-cultural work experiences preferred. Experience or knowledge of local culture will be an added benefit.
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
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