Job Description

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Strategic Partnerships Manager

Reporting to the VP of Business Development, this person is responsible for relationship management and scaling our strategic partnerships. This position requires a background in client relationship management with a growth and retention mindset. 

Collaborative partnerships with key stakeholders in the healthcare ecosystem are central to Alma’s mission to simplify access to high-quality in-network mental healthcare. In this role, you’ll play an essential role in making therapy more affordable and accessible to individuals seeking care. 

The ideal candidate will have a strong background in healthcare partnerships, navigating cross-functional teams, and the ability to forge and nurture high-value partnerships. This person is data-driven, collaborative, and has a proven track record in scaling partnerships. This is an individual contributor role. This person will not directly manage staff. 

What you’ll do: 

• Acts as a senior strategic business partner to internal and external constituents to optimize growth and retention of Alma’s strategic partnerships.
• Builds and manages relationships with key external stakeholders, ensuring that partnerships are aligned with company objectives and that all parties are positioned for success.
• Tracks the performance of partnerships, measures impact, and continuously optimizes partnership strategies based on identified trends or areas of opportunity.
• Works closely with internal teams, including Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services.
• Assesses the competitive environment and develops retention and sales strategies to capitalize on market opportunities and drive a competitive advantage.
• Leads all new initiatives required to evolve the partner’s programs, negotiates resources, and guides the cross-functional team implementing agreed upon program innovations.
• Leads partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution.

Who you are:

• You have 5-7 years of account management experience, within healthcare. Knowledge of EAPs is a plus.
• You have an ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders.
• You have demonstrated skills in conflict management and negotiation.
• You have an ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action.
• You have excellent communication and presentation skills, both written and verbal.
• You have an analytical mindset with the ability to make data-driven decisions. 
• You have a strong business acumen.
• You have excellent critical thinking, deductive reasoning, and decision-making skills.
• You are proactive, organized and detail oriented, with an ability to manage multiple initiatives simultaneously and adjust priorities as needed to meet business/partnership needs. 
• You are passionate about Alma’s mission of making mental healthcare more accessible.

Benefits:

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO 

Salary Band: $140,000 - $160,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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