Job Description

Deal assigned game(s) accurately and productively. Offer exceptional customer service to all guests. Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

• Maintain a thorough understanding of and execute the rules and procedures for each game dealt.
• Maintain a thorough understanding of and execute all Dealer policies and procedures.
• Deal assigned game(s) accurately and productively.
• Maintain a detailed knowledge of upcoming casino events.
• Communicate with guests, supervisors and managers.
• Greet and interact with guests in a professional, welcoming and attentive manner.
• Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game.
• Identify cheating techniques on assigned game in a timely fashion in order to preserve the integrity of our games.
• Continually communicate pertinent gaming and employee information to the Casino Floor Supervisor, Team Lead, Casino Manager and/or the Casino Shift Manager.
• With assistance from the Casino Floor Supervisor, issue / redeem markers to credit customers per MICS and SOPs.
• Ensure all equipment on assigned game is in proper working order (i.e., Cards, shufflers, progressive sensors). Report problems to the Casino Floor Supervisor.
• Work varied shifts, including weekends and holidays.
• Maintain equipment in assigned section; ensure that all items are in proper working order.
• Perform other reasonable duties and responsibilities as requested.

To perform this job successfully, an individual must be able to satisfactorily perform the duties and responsibilities of the job. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be able to effectively communicate with excellent interpersonal skills.
• Able to effectively communicate in English, in both written and oral forms.
• Must be able to deal games productively and accurately.
• Must be able to obtain Nevada Gaming Registration.
• Minimum age requirement is 21.
• 1 year table games experience required.
• Thorough knowledge of at least three of the following table games: Craps, Roulette, Baccarat and Blackjack. Knowledge of proprietary games such as “Three Card Poker”.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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