Job Description

• Serve as the primary system administrator for one or more Veeva Vault applications (e.g., QualityDocs, RIM, eTMF, PromoMats, MedComms).
• Configure Vault objects, fields, page layouts, workflows, security, roles, and permissions.
• Manage user accounts, groups, profiles, access rights, and licensing.
• Perform regular system maintenance, including updates, patches, and system health monitoring.
• Assist with Vault releases by evaluating new features, regression testing, and coordinating deployments.
• Gather and document business requirements for enhancements, new functionalities, and integrations.
• Collaborate with cross-functional teams (Quality, Regulatory, Clinical, Commercial, IT) to deliver system solutions.
• Develop and maintain system documentation, including standard operating procedures (SOPs), work instructions, and user guides.
• Train and support end-users, providing system troubleshooting and issue resolution.
• Ensure Vault solutions comply with regulatory standards such as GxP, 21 CFR Part 11, and other applicable compliance frameworks.
• Participate in audits and inspections, providing system-related documentation and support.
• Manage integrations between Vault and other enterprise systems (e.g., ERP, CRM, LMS).
• Continuously evaluate processes and suggest improvements to optimize system performance and usability.

Job Tags

Similar Jobs