Job Description
LOVE WHAT YOU DO
We're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the salon industry. Our location is in prestigious downtown Montclair.
We pride ourselves in delivering the very best waxing experience - come work for the BEST!
As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities. You will experience the delight of clients as their confidence and self-esteem improve with each service you provide. Waxing is a lifestyle, not an occasional treat. Just like working out in a gym, when you look good you feel good. We are trained better, have better wax and treat our clients better than anyone else. Period.
CEROLOGIST: EXPERT IN WAX® Our clients deserve the very best waxing experience. At Waxing the City, our licensed estheticians are not only waxing specialists, they are the ultimate professionals at their craft. Every professional receives hands-on training with our Waxing University® Certified Trainer to become certified Cerologists™. Once our clients experience our expertise, they won’t imagine going anywhere else.
SUMMARY: $20 to $45+ an hour potential (Friday 12pm - 8pm, Saturday 9am - 6pm & Sunday 10am - 4pm Shift)
We believe you can earn anywhere between $20/hr - $45/hr+ based on what our Cerologists are making in our studios today including their tips and commissions.
The Cerologist is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.
ESSENTIAL FUNCTIONS:
- Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
- Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
- Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
- Support and protect our culture including teamwork, non-competitiveness, non-client thieving behavior.
- Other duties as assigned in the spirit of teamwork.
- Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
ROLE SCOPE AND COMPLEXITY:
The Cerologist reports directly to the salon lead/studio manager and indirectly to all members of ownership and is accountable for all service provision. The Cerologist is accountable for meeting established minimal waxing and customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers). Also accountable for internal and external studio marketing, client retention and referral networks.
MINIMUM QUALIFICATIONS:
Required:
- Current NJ State licensure (Esthetician, Cosmetologist)
- Excellent hands-on waxing skills - for all types of body waxing, willing to learn our technique
- Minimum 1 year hands-on waxing experience in a professional setting
- Exceptional customer service skills
- Strong written and verbal skills
- Time management skills
- Self-motivated team player with outgoing and energetic personality
- Maintain a professional appearance at all times
- Have reliable transportation with a willingness to work flexible days and hours
Preferred:
- Previous waxing experience in a salon/spa
- Marketing skills - Preferred
Benefits:
- Initial hands-on training
- On-going training provided on our patented products and exclusive waxing techniques
- Excellent working environment- No speed waxing here!
- Discounted waxing - A little pampering goes a long way!
- Product discounts - You'll love using them!
- Performance based pay - You can make more money too!
- Referral program - Your friends and family will love you even more!
- Covered Parking Facility - We have a covered parking garage, part of Valley & Bloom!
- 401(k) with matching - We'll help you save for retirement!
About Us
- Visit our corporate site to learn more
- "Like" us on Facebook
- Find us on yelp
Job Tags
Part time, Flexible hours, Shift work, Weekend work, Sunday, Saturday,