Job Description

Job Title: Window Cleaning Manager

Position Summary:

The Window Cleaning Manager is responsible for overseeing all aspects of the window cleaning operation—from team leadership and training to scheduling, quoting, and hands-on cleaning. This role is ideal for someone who enjoys working outdoors, leads by example, and takes pride in delivering quality service to customers.

Key Responsibilities:

• Recruit, hire, and train new window cleaning team members
  
• Work alongside crews in the field, setting an example in both customer service and cleaning standards
  
• Conduct on-the-job training , ensuring consistency and adherence to company processes
  
• Create accurate customer quotes for residential window cleaning services, including onsite assessments as needed
  
• Schedule and assign jobs through our internal system 
  
• Monitor team performance and ensure jobs are completed efficiently and to a high standard
  
• Communicate with customers before and after jobs to ensure satisfaction
  
• Maintain inventory of window cleaning supplies and ensure proper use and care of equipment
  
• Enforce safety procedures and company policies
  
• Identify and address operational challenges or customer concerns proactively
  

Qualifications:

• Previous experience in window cleaning or residential cleaning (3+ years preferred)
  
• Prior leadership or team management experience
  
• Strong interpersonal and communication skills
  
• Ability to create estimates and work with scheduling software 
  
• Physically fit and comfortable working on ladders and outdoors in various weather conditions
  
• Strong attention to detail and commitment to quality service
  
• Valid driver’s license and reliable transportation
  

What We Offer:

• Competitive pay and performance bonuses
  
• Company vehicle and equipment provided
  
• Opportunities for growth and leadership development
  
• Supportive team environment
• Work with a company that values safety, sustainability, and professionalism
  

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