Job Description

Job Seekers, Please send resumes to [email protected]

Job Description:

• Candidates MUST be experienced with Windows Active Directory Identity Administration AND Azure Active Directory Identity Administration for AD users and computers.
• They must also have experience with SMB network scanning including Windows File Server management, Folder, and Share security.
• Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed.
• Creates and manages DHCP reservation records utilizing Microsoft DHCP Server.
• Administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements.
• Works with PowerShell/Graph scripts to provide efficiencies for and optimization.
• Provides file recovery with Volume Shadow Services and current file backup software.
• Provides guidance for user self - service of cloud file and email recovery.
• Develops, maintains, and follows, documentation related to MCS processes, procedures, and standards.
• Contributes ideas for process and workflow improvement.
• Partners with technicians from other DoIT divisions and bureaus to provide support and solutions.
• Follows all established DoIT and State policies, standards, and procedures.

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