SPIN Global is a Maryland-based public benefit corporation that exists to disrupt disasters from neighborhoods to nations. We are seeking qualified applicants to build a deployment-ready cadre, prepared to support response operations as opportunities arise. Applicants must possess a FEMA Entry on Duty (EOD).
Responsibilities
Requirements
We want to put a heavy focus on optimizing our IVR There are multiple areas here that we want to try and tackle. Authentication Rates Drive up the authentication rate within the IVR so that it reduces the need for Agents to have to authenticate the user after they...
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