Job Description

Location: Remote

Job Type: Contract

Compensation Range: $74 - 84 per hour


We are seeking talented Senior UX Writers / Technical Writers on behalf of our client, a leading firm in the financial services industry. We are building a qualified talent pool to meet projected staffing needs for anticipated 6-12 month contract roles. Please note that specific pay rates and project details will vary depending on the roles that arise.


Location/Commutability: Candidates must be commutable to one of the following locations: Malvern, PA, Charlotte, NC, or Phoenix, AZ. Remote applicants may be considered dependent on highly relevant experience.



Responsibilities:
Candidates will be expected to perform or lead the following functions:

• Develop and execute clear, accurate, and concise content solutions across digital platforms, encompassing both user interface (UI) microcopy and detailed technical/explanatory content (e.g., help documentation, tooltips, detailed FAQs).
• Translate complex financial products, services, and regulatory requirements into simple, accessible language for diverse user segments, ensuring a seamless user experience.
• Collaborate closely with UX Designers, Product Managers, Engineers, and Legal/Compliance teams to embed content strategically within the product development lifecycle from concept through launch.
• Contribute to the definition and governance of the product's voice and tone, ensuring consistency across all digital touchpoints and alignment with overall brand guidelines.
• Lead content audits, analysis, and information architecture mapping for documentation repositories and help centers, driving improvements in findability and content efficacy.
• Ensure all produced content strictly adheres to established regulatory requirements, legal standards, and accessibility best practices (e.g., plain language principles).
• Utilize content management systems (CMS) and related tools to maintain, version control, and deploy documentation and in-product copy efficiently.

Qualifications:

• Experience: Minimum of 5-8 years of progressive experience in UX Writing, Technical Writing, Content Strategy, or a combined role, specifically focused on digital products and software documentation.
• Industry Expertise: Proven, substantive experience creating and managing both in-product UX copy and technical documentation within the financial services, banking, insurance, or other highly regulated industries.
• Compliance Proficiency: Demonstrated ability to collaborate directly with Legal and Compliance teams to achieve content sign-off for sensitive, regulated topics (e.g., investment policies, tax implications, account agreements).
• Technical Acumen: Experience structuring and writing technical content related to digital interfaces, system functionality, or complex financial processes.
• Tool Proficiency: Experience working with design tools (e.g., Figma), content management systems (CMS), and documentation tools used for structured content delivery.
• Portfolio: A strong online portfolio is mandatory, showcasing examples of simplifying complex, technical, or regulated subject matter into effective, user-friendly content.
  

JOBID: 112025-116996
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.

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